Tag Archives: Medvoy

Mommy Makeovers at MedVoy

You may be wondering… what exactly is a “mommy makeover”?

Pregnancy takes a toll of a woman’s figure and a mommy makeover is designed to help restore the pre-baby body. Women gain an average of 25 to 35 pounds during pregnancy and unfortunately, there are changes to the body, such as stretching of the stomach and fatty tissues stored in the hips and abdomen which is difficult, if not impossible, to lose through diet and exercise alone. A mommy makeover combines a variety of cosmetic surgery, such as tummy tuck, butt lift, breast lift/augmentation, liposuction, cellulite removal and other treatments. As every woman is different, these are customized to each woman’s needs.

Medical Tourism helps to provide high quality services at an affordable prices, keeping the savings  for more important things (like sending your little one off to college).  Contact us for a complimentary quote.


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Five things will need to happen before medical travel gets real

Despite the research reports, eco-devo white papers, industry analyses and industry marketing hype, medical travel/medical tourism is still an early stage industry looking for the right formula for success.

In my view, five things will need to happen before medical tourism and global healthcare referrals get real traction: 1) the creation of a sustainable business model, 2)global healthcare IT connectivity and integration, 3) a physician generated global healthcare referral network, 4) a global regulatory, legal and socioeconomic ecosystem, and 5) patient awareness and acceptance.

The creation of a sustainable business model
Industry players including payors, providers, partners and facilitators are still looking for the the most successful way to make a profit and scale the business. With an eye towards what happened when Expedia disrupted the travel agency business, participants understand that margins for travel arrangement services are thin and that there is high price elasticity for global medical care. Few have found the magic key that fits the lock that opens the doors to profits. Payors and employers are hesitant to accept the value proposition without a better way to reduce their risk and demonstrate tangible, meaningful cost savings to their insureds and employees.

Global healthcare IT connectivity and integration

The US national healthcare information architecture is evolving. Eventually, the network will be a portal to the world and will allow for seemless, secure, confidential transfer of personal health information thus assuring some continuity of care and quality improvement. Similarly, it will take a while for health information systems to evolve in host countries that can talk to non-host systems. Short term solutions, like personal health records or mobile health applications, might fill the void temporarily.

A physician generated global healthcare referral network

Most medical tourism models connect patients to healthcare facilities, bypassing doctors in the initial stages. Doctors will get in the game when the model feels better, and they have the resources and ability to make referrals to consultants directly, like they do now. Since MedVoy was founded by an American doctor, MedVoy connects patients directly to doctors which is unlike other facilitators. Given the rise of international members, professional medical societies should be more proactive in building global referral networks, rather than seeing them as threats to existing domestic members.

A global regulatory, legal and socioeconomic ecosystem

The barriers to adoption and penetration of medical travel are many and include liability, reimbursement, quality assurance and impediments to continuity of care. As healthcare goes global, so will the rules and regulations that facilitate or obstruct its use. How about a World Trade Organization Treaty on Medical Travel?

Patient awareness and acceptance

According to the most recent polls, 50% of consumers understand the meaning of the term “medical tourism”, leaving home for care. Social network buzz and media stories find the medical travel story sexy, particularly given all the noise about escalating healthcare costs and consumers, employers and payors are hungry for more information. Moving patients from awareness to intention to decision to action, however, will take more time and use innovative marketing approaches directed towards granular market segments.

Global medical travel is projected to be a $1B industry by 2012. While the bones are in place, it will take more time to add the flesh. Until then, to quote Karl Mauldin, people won’t leave home without it.


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MedVoy launches the Jumpstart Program

MedVoy now offers the Jumpstart Program to quickly and easily launch our partners into the realm of medical tourism. Combining the three most necessary components – MedVoy Showcase Center, MedVoy Lead Services, and MedVoy Portal Access Services – raises visibility, channels leads and facilitates communication.

This program is designed to help consumers find the best medical travel for their needs by having the information in one-stop location. Through experience, we know providing information and enabling communication helps to mitigate against uncertainty, aids with continuity of care and improves the overall customer experience. This program is open to all types of providers in global healthcare. .


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Three Things to Know about your Doctor

A recent Deloitte report on medical tourism predicted that outbound medical travel from the US could reach upwards of 1.6 million patients by 2012, with sustainable annual growth of 35 percent. If you are one of the many potential patients seeking high quality, affordable care outside of the US, you should know three things about your provider before boarding the plane: who they are, how and where they practice, and what are their results and outcomes.
The first question, who they are, probes the provider’s education, qualifications, experience and reputation. Most of this information is usually accessible on the doctor’s website and can be verified on accreditation organization websites or professional association resources. Check to see whether the practitioner is board certified by a reputable US or foreign specialty board and if they are a member of the national specialty society or association.

Secondly, ask how and where they practice. For example, plastic surgeons and dentists are likely to practice and operate in private clinics or ambulatory surgery facilities removed from a hospital setting. Some may even own the clinic and they should divulge that information to you. If something goes wrong during a procedure, make sure you understand how and where you would get emergency care, how you would be transported there, and who would pay for it. In addition, unlike more and more hospital facilities that are being accredited by the Joint Commission International, (click for a list of accredited hospitals) the organization responsible for making sure hospitals adhere to acceptable practices and procedures, independent, free-standing facilities frequently are not similarly examined or accredited.

Finally, and perhaps the most difficult information to find, is the outcome and results of a given procedure. Ask ” How many of these operations do you do in a week, a month or a year ?” Also, inquire about the number of cases that result in complications, the need for revision surgery or significant morbidity i.e. something that unexpectedly doesn’t work the way it should after surgery, or postoperative death. Most doctors, including those in the US, will be unable to give you an accurate answer because they don’t keep good records or have an unreliable system to keep track of results. Sometimes the best you can do is to talk to someone who has had a similar procedure.

Getting information about a doctor and his or her results in not easy, wherever they practice. The more information you know, however, the better you can determine whether surgery away from home makes sense.


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MedVoy receives Medical Tourism Association Certification

MedVoy is one of  the first medical tourism facilitators/medical travel facilitators to be certified by the Medical Tourism Association’s, Medical Tourism Facilitator Certification /Medical Travel Facilitator Certification.  

Medical Tourism Facilitators are organizations that are involved in the coordination of patient care for patients traveling from one country to another.  The certification process is a detailed process of evaluation which may take up to 120 days to complete. The standards have been developed by healthcare leaders from around the world in an effort to create best practices in the medical tourism industry.  The key to the MTA’s program is transparency in the services being offered to international patients.

MedVoy is proud to receive the MTA certification and this certification has not only enabled us to put the right processes and procedures in place but also provided an opportunity to demonstrate our commitment towards patient safety and positive outcomes. 

Patients all over the world must take the time to understand whom they are working with to avoid any surprises.


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Online care is coming to your neighborhood

If you have not already noticed, online care is coming to a hospital near you. That means that you will be able to communicate with any doctor or provider in the world using a computer. Hospitals ,doctors , payors and vendors are rushing to get these systems in place because they are convenient , they can be used to improve the quality of care and the quality of service, and because patients are demanding them.

Using global information and telecommunications technologies to perform clinical (e. g. follow up care, second opinions, telemedicine, consultations for medical tourism) and business processes (e.g.billing and collection, making appointments, transferring documents) will eliminate waste and reduce costs of care.

BOTTOM LINE: Healthcare power is continual shifting to the patient. Look for an Office of Online Medicine to come to your hospital soon.


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Testimonials in Global Healthcare

A few months ago, we blogged about finding a reputable medical tourism facilitator in How do I find the best medical tourism company?

Another important factor is… a patient testimonial. Does the medical tourism facilitator have reference from past customers who were delighted by both the service provided by the company AND the doctor?

If not, you may want to think twice….

Anne Marie from Virginia

Looking in the mirror I saw sagging cheeks and droopy eyelids and I knew it was time to do something to reverse the “old” look. I also knew I wanted to find a surgeon who was the best with no regard to where he or she was located.

After searching the world, I was lucky enough to find, with the help of MedVoy, Dr. Edmond Khoury. He specializes in only faces so I knew he was performing the kind of face procedures I needed daily, not monthly. My experience with Dr. Khoury was incredible. Minimum pain, little downtime, totally natural look and, best of all, no one knows I had anything done! Friends and family just know I look great. Thanks to MedVoy for helping me find this fine surgeon.

Sincerely,

Anne M.

To read more, please visit: http://mycommunity.in/medvoy/testimonials.php


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The next wave in medical tourism

As anyone following this industry knows, medical tourism is evolving rapidly. Some of the biggest changes are:

1. Movement from an emphasis on “tourism” to “medical”, with some questioning whether the term “medical tourism”should be abandoned in favor of descriptors like “global and domestic healthcare facilitation or aggregation”
2. A shift from international travel to US domestic referral to an ever expanding base of “centers of excellence”
3. Domestic price and quality transparency leading to value comparisons
4. Global competition forcing US providers to lower their charges
5. An emphasis on regional referral networks rather than long distance networks
6. Increasing IT interconnectedness because of HITECH incentives in the US
7. Increasing telehealth and mobile health options
8. Industry consolidation and elimination of marginal players
9. Higher barriers to entry as companies develop difficult to build networks
10. Initial attempts at costing the true benefits of various business models.

BOTTOM LINE: Buckle your seats belts. We’re in for a rough ride.


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Medical Spa MD Interview with MedVoy Cofounder, CMO, President

MedVoy’s Chief Medical Officer, Cofounder and President, Dr. Arlen Meyers, was recently interviewed by Medical Spa MD.

In this interview, Dr. Meyers defines medical tourism as “leaving home for care. It can be inbound, (someone from Mexico coming to the US), outbound (leaving the home country to go to another country) or domestic. There are local, regional, national and international medical tourism clusters developing throughout the United States and around the world.

It is estimated that global medical tourism is a $100B global industry expected to grow significantly over the next few years. While no one can know for certain the effects of the recent US healthcare reform bill, rising costs, lack of supply of physicians and the demand for technologies and treatments continue to expand and fuel the growth of the industry.

The most common procedures sought by patients considering medical tourism are cosmetic surgery and dentistry, bariatric surgery, IVF and short stay procedures in urology, orthopedics, ENT and ophthalmology. That said, because of the onerous costs of some procedures in the US, patients are seeking life-saving cardiac surgery in India, proton beam irradiation in South Korea and living donor liver transplants in Asia.

The entire interview may be found here.


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MedVoy visits JCI accredited hospitals in Jordan for its medical tourism offering

Recently MedVoy had the opportunity to visit 4 JCI accredited hospitals in Jordan. Jordan has not only been one of the popular tourist destinations with its modern seven wonder Petra, Dead Sea and its religious ties to ancient history but also has offered treatments to almost 210,110 patients from 48 countries treatment in 2008. Jordan is the only country in the Middle East that generates more income than what it spends on health and has been witnessing a yearly steady increase of around 10 percent of foreign patients. This beautiful country with its very ancient history has a lot to offer when it comes to medical tourism and offers a comprehensive solution with the high quality and competitive cost healthcare.

All major JCI accredited hospitals namely Jordan Hospital, King Hussein Cancer Center, Al-Essra Hospital, and Specialty Hospital have the high quality standards with excellent western atmosphere luxury patient rooms. They have not only the latest technologies and medical devices but also have well trained, qualified English speaking staffs giving the best care of service. All the doctors involved in providing international patient care have reputed credentials with wide international medical experiences and some of them include American/UK Board certified surgeons who have returned back home. One factor that differentiates and puts Jordan as a leading destination in medical tourism industry is the experience they have already gained by dealing with international medical tourist patient. 30-40% of their inpatients in year 2008 are from countries outside Jordan. This international exposure combined with their high quality treatments, low cost (almost as low as 25 percent of the value the same medical procedures in U.S.) puts Jordan one of the top most medical tourist destinations in the world. I was impressed on all levels and the quality of care provided truly exceeds the expectation of any accreditation standards and it’s far better than majority of the U.S. based hospitals.

I have no doubt that Jordan is going to be the top most medical tourist destination in the years coming. MedVoy is currently working on adding more medical tourism offerings in the country of Jordan for its North American patients.


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