Tag Archives: innovation

MedVoy Launch Video at Health2.0

See MedVoy’s recent launch of their referral management software at the Health 2.0 Conference.  The Health 2.0 Conference selected MedVoy RajJoseph-210x145because of how it is transforming the current referral paradigm from an onerous paper shuffling process to an interactive patient portal that can integrate with existing EHR systems and that facilities continuum of care. 


Watch the video of the launch at the Health 2.0 Conference!

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MedVoy 2.0 Limited Launch!

MedVoy 2.0 is now available for select group of providers for a limited launch!  MedVoy has been redesigned as a simple, secure healthcare referral management platform that enables healthcare entities to generate referrals, to track, to manage and to promote continuum of care.
In the current referral paradigm, 70 percent of referrals go unscheduled and 25 percent of scheduled appointments are missed.  MedVoy flips this dynamics and stops the endless paper shuffling – putting providers in control of their referrals.
Here is a sneak preview of some new features for MedVoy
•    Tracks and manages the referral workflow
•    Provides a lightweight HIPAA-compliant user portal
•    Garner Business Intelligence (BI) insights using our BI reporting platformfree
•    Schedule appointments immediately online
Sign up today to get started!

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Health 2.0 Conference Trends

Health 2.0 Conference Trends

Last week, MedVoy was one of a handful of companies selected to launch at the Health 2.0 Conference in the Silicon Valley.  The Health 2.0 Conference focuses on showcasing cutting-edge innovation that’s transforming health and health care, which is why MedVoy referral management platform was selected – as it transforms the referral process from being an onerous paper shuffling process to an interactive patient portal that can integrate with existing EHR systems.

Some emerging trends from the Health 2.0 Conference:

Technology empowers patients

Using patient self assessment tools, consumer can now utilize technology to take health care into their own hands, such Smartphone apps and devices to track such things as, exercise levels, monitor blood samples, medication adherence, biometric devices, and yes, even breathing.  These types of transformative technology can be utilized to bring about long term behavior changes to improve overall health

Healthcare Reform Guidelines

The Affordable Care Act has some crucial stipulations, such as the transformation to Electronic Health Records (EHR) and the convoluted “meaningful use guidelines.”  MedVoy helps with meaningful use by offering a lightweight patient portal that is using with the existing EHR.  Another topic was the paradigm shift from the existing reactionary patient-doctor model to a proactive model with improvements to preventive care and early detection of health problems which is helping to drive a cornucopia of consumer devices.

Big Data is bigger than ever!

Big Data continues to dominate the discussions at the conference, with the increased use of technology, consumer devices, EHR, biometrics, human genome mapping, information exchanges, pricing transparency, etc, – there is now, more than ever data that ever which is an exciting time for data scientists and analysts.  The key will be to integrate the data and leverage the right tools in order to bring about the transformative change that is possible with this data and to improve long term healthcare outcomes.   Talk to one of our experts today if you need help with making sense of your big data.

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Chat with MedVoy

The MedVoy website now has chat functionality enabled. Patients can now chat in real time with an expert which allows patients’ questions to be answered immediately and to deliver high quality customer service.

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SURGICAL HOTELS: An Emerging Opportunity

With more and more patients seeking care away from home, there is an opportunity for the hotel and hospitality industry to offer customized services to patients recovering from surgery and treatments and their companions. Neither a hospital nor a hotel, a surgical hotel is a place designed to provide a level of care below that required in a hospital, but yet accommodates the healing needs of patients in a comfortable environment.

So, what does a surgical hotel offer?

How does a hotel providing services to a postoperative patients and their companions provide value and differentiate themselves?

A surgical hotel, part hospital-part hotel, would offer the following:

1. location convenient to healthcare facilities
2. transportation to facilities/airport/other
3. availability of emergency medical care
4. amenities
5. sensitivity to the needs of specific postop patients; connected rooms.
6. things to do for companions
7. information and communication technology links with providers
8. alternative/complementary services for postop patient
9. security
10. privacy/confidentiality in check in and exits
11. disability accommodations in architecture, transportation vehicles
12. medical concierge
13. accommodate in-room stay by nurse or companion
14. availability of equipment to take vital signs by medical professional
15. availability of wound management supplies
16. online medical education and postop care resources
17. nutrition counselor, special dietary restrictions
18. evacuation preferences
19. brand awareness and snob appeal
20. new design for bedding and furniture?
21. allergy free environment
22. medication reminder system (part of automatic wake-up call system?)
23. mini-kitchen facilities
24. real time patient feedback and request system
25. panic button
26. prevention of nosocomial (need a new word for hotel acquired) infections
27. modified housekeeping schedule
28. separate parking a minimal distance to room
29. wheelchair management
30. quiet
31. bathroom amenities (antibacterial soap, hand lotion, etc)
32. antibacterial surfaces on furniture
33. billing and collecting interface with medical insurance ?
34. disposable cell phones for companions
35. pet accommodations?

The global medical travel industry in rapidly growing and expected to reach $1B by 2012. Developers and the hospitality industry have an opportunity to participate and profit by offering differentiated, value added services to patients and their family members and companions that accompany them for care away from home.

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South Korean Hospitals – World Class Physicians and Modern Technology at Great Value

Arriving at the pristine airport and being efficiently whisked through customs gives visitors the first inkling why medical tourism in South Korea has achieved so much in such a short period of time – receiving over 60,000 patients in 2009, 40 percent of which are from the US. Global healthcare being a key economic driver led to the establishment of The Korean Health Industry Development Institute (KHIDI) to oversee this sector and to support international patients.  KHIDI ensures that participating hospitals are registered, medical outcomes are reported and there is even a  multilingual medical call center specifically to help  foreign patients, if needed.
South Korea does not stray from its reputation as a technological leader with “slip-less hospitals” that are paperless, chartless and filmless, using rather, RFID chips, completely electronic medical records (EMR) and telemedicine. When hospitals commonly utilize the third generation of da Vinci Surgical System, fourth generation of CyberKnife and where 64 slice CT scans are de rigueur, surgeons pride themselves on using a laparoscopic solution first. Even Dr. Kim of St. Mary’s Hospital was a pioneer in this arena and published his initial findings about minimally invasive options for colorectal cancer seven years before this method received the nod from The New England Journal of Medicine.
Significant inroads have been made in living donor organ transplantations for not only the liver, but also kidney, pancreas and bone marrow transplants since it is important in Confucian culture to preserve the body whole. Highly specialized developments have also been made for cancer treatments and outcomes for stomach, liver and cervical cancers are higher than those in the US. Other areas of specialization include spinal treatment, joint/rheumatism treatment, health screenings, dental care, infertility treatments and integrated traditional Korean medicine.

Cancer 5 Year Survival Rates
Site Korea  Percentage (2003-07) USA Percentage (1999-2005)
Stomach 61.2 25.7
Liver 21.7 13.1
Cervix 80.5 70.6
Colon and rectum 68.7 65.2
Thyroid 98.8 96.9
Breast 89.5 89.1
Lung 16.7 15.6
Pancreas 7.6 5.5

(Source KHIDI/ December 2010)

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A Looming Doctor Shortage?

America will lose an estimated 46,000 primary care physicians by 2025, according to the Association of American Medical Colleges (AAMC). This has created a perfect storm stemming from three factors:

1) Rising cost of US medical school tuition, ($156,456 in 2009 according to the American Medical Association). Hence, debt-saddled graduates are financially bound to more lucrative careers as specialists.

2) The first crest of Baby Boomers is reaching retirement age – increasing doctor demand and further straining these thin resources. According to the American Academy of Anti Aging, Baby Boomers accounted for 26.1% of the US population in 2006.

3) Healthcare reform will soon insure 32 million previously uninsured Americans.

Scary statistics indeed, however, as with all business, times of great challenge stimulate innovation. Some trends indicate a rise of: nurse practitioners, telemedicine, walk-in clinics, global and domestic healthcare. One such example of filling in the gaps through global healthcare is the Executive Wellness Screen/Executive Wellness Exam, originally designed for busy executive as an efficient über-physical with a host of diagnostic tests such as an electrocardiogram (EKG or ECG) and bioscans. Other trends are emerging…stay tuned!

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Connecting to your Doctor through your Terminal

In our recent blog, (What’s Hot), one of our emergent trends was telemedicine. Innovations have made the world flatter and have helped with continuity of care, which is absolutely essential in global healthcare. By providing global information and communication technology networks, patients can now get a preoperative consultation and postoperative tele-care wherever and whenever they need it. While not always appropriate, in several instances, like cosmetic surgery/plastic surgery or procedures that involve mostly postoperative wound care, telemedicine image and data devices can be utilized to monitor wounds and healing while maintaining contact with the patients – regardless of location.

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