Privacy policy

MedVoy believes that the establishment of trust and privacy is instrumental to the continued growth of our referral management services. We also believe that the efficient collection, use and transfer of information serve to enhance the development of MedVoy's offering, provided that such information is handled in a fair and responsible manner. Therefore, in order to inform you of our policies and activities with respect to the collection, use and transfer of personal data on the Internet, MedVoy is providing you with an electronic copy of this Policy. This Policy applies to website that is owned and operated MedVoy. MedVoy is the data controller with respect to personal data collected and processed via this website. In this Policy, "Personal Data" means information which relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into MedVoy's possession), such as your name, e-mail address, telephone number etc.

Trust and privacy

Collection of personal data

You can visit MedVoy websites without providing any Personal Data about yourself. However, for accessing some parts of our websites, such as referrals , or in connection with another specific purpose, we may need to collect Personal Data from you. Providing Personal Data to us in these events is voluntary. If you do not provide Personal Data to us, then you will not be able to benefit from the respective functionality offered by our websites. The purposes, for which your Personal Data is collected, are described below, along with a brief description of how your Personal Data may be handled in each case.

Communicating with you

We will follow up on when you create a profile, comments, and other requests that you submit to us through our website, such as online queries. This may include calling you back by telephone or communicating with you via email.

Direct marketing and promotion

Direct marketing and/or promotional efforts such as newsletter, ecampaign by or on behalf of MedVoy may include providing you with specific information that you have requested online or providing more general information about other MedVoy offerings. When we collect Personal Data for direct marketing or promotional purposes, however, we generally offer you appropriate choices regarding the use of your Personal Data.


If you submit a resume or job application online, we will use your Personal Data for recruitment-related purposes, which may include contacting you via email, telephone or post. Except where you request otherwise, MedVoy may keep your Personal Data on file for an appropriate time in order to consider you for other employment opportunities with MedVoy in the future.


MedVoy websites enable physicians to register their interest in providing services to patients. We will use this Personal Data in connection with entering into or performing a transaction with the provider.

Discussion forums / blogs

If you choose to participate in MedVoy discussion forums or blogs then, in some cases, you may be required to register certain details, such as your name and email address. You should also be aware that your comments may be made broadly available to others, inside or outside MedVoy, depending on which particular discussion forum or chat room you are accessing.

Maintaining the website and conducting customer satisfaction surveys

We will use your Personal Data in order to maintain and improve our website. We may also use your Personal Data in order to conduct satisfaction surveys, for marketing purposes, fraud prevention purposes for verification and authentication .

Compiling aggregate statistics regarding the use of its website.

Cookies and clicktrails

We may collect information through our website by using cookies and clicktrails. All information collected by means of cookies or clicktrails will be anonymised, aggregated and only used to develop and track traffic patterns and the volume of use of our websites. Sometimes cookies are used to assist you in reaching the appropriate information and to tailor your visit to your individual preferences. For example, a cookie can be used to remember your login information if you choose the Remember me option while signing in. If you do not want to receive a cookie from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then refuse upon such notice. To understand how to do this, please consult your browser's help section. However, refusing the cookies may prevent you from accessing some parts of the websites.

Third party providers

Like many organisations, we use third-party providers to collect, use and otherwise process Personal Data on our behalf. Our practice is to require such third parties to handle Personal Data in accordance with MedVoy's privacy and security policies.

Business reorganizations

Like many organisations, MedVoy may reorganise its business operations around the world from time to time, whether by buying new businesses or selling or merging existing businesses. This may involve us disclosing Personal Data to prospective or actual purchasers of parts of our business, or receiving personal data from potential sellers. It is our practice to seek appropriate confidentiality protection for Personal Data disclosed in these types of transactions.

Legal disclosures

MedVoy may disclose your Personal Data in order to enforce our website Terms of Use or in urgent circumstances to protect personal safety, the public or MedVoy's websites. It is also possible that we may be required by law to disclose your Personal Data pursuant to judicial or other government subpoenas, warrants, or orders, potentially, in any country where we do business.

Accessing, correcting, updating and deleting personal data

If you have any questions or concerns regarding this Policy, or would like to request a copy of your Personal Data, then please please contact our privacy support. Also, if you consider your Personal Data to be incorrect or wish to have it deleted, then please contact our privacy support so that MedVoy may make any necessary updates, corrections and/or deletions.

Third-party websites

MedVoy websites may provide links to third-party websites. MedVoy does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than MedVoy. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third party websites. You should also be aware that third-party websites may use cookies.

Notification of changes to this policy

This Policy was last updated on September 5 2013. In order to check updates to this Policy, please consult this page on a regular basis.