Tag Archives: medical care

The Need for Evidence Based Referrals

Evidence based referrals, part of the growing transparency trend in healthcare, provides data on clinical outcomes for procedures before a referral has been made in order to pair the patient with the best possible physician, based on the data for that procedure. Research shows that for many procedures, high volume hospitals tend to have better outcomes due to the enhanced skills through repetition of procedures, essentially a “practice makes perfect effect, while also having the system wide support through, capable clinical teams, adherence to best practices, sophisticated equipment, and the enhanced abilities of auxiliary medical personnel. These factors combined produce positive resulting in order for patients to expect the safest possible surgery at hospitals with low mortality rates and high rates of adherence to clinical practices known to improve surgical outcomes.

Evidence shows that if patients seeking specific high-risk surgeries or treatments would chose high-volume hospitals for their care, this could save more than 4,000 lives annually. However, due to the lack of data currently available today and interoperability issues in EHRs, evidence based referrals are not widespread.

MedVoy’s evidence based referral workflow has the ability to incorporate any evidence based metrics into its referral process thus making sure that the patients are referred to the right facility with the better processes, and positive outcomes.

hospital volume and outcomes

source http://www.academyhealth.org/Training/content.cfm?ItemNumber=1691

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Healthcare Transparency – Call to Action

A recent Fast Company article, Why We Need Health-Care Business Innovation More Than Ever, lambasted the current flow of information in the current healthcare system paradigm and expressed a call to action for “transparent business models and processes need to be established to enable collaboration.”

Some disturbing facts from this article:

  • Three out of every 10 tests are reordered because results cannot be found.
  • Patient charts cannot be found on 30% of visits.
  • One-fifth of medical errors are due to the lack of immediate access to patient information.
  • Thirty to forty percent of the money we spend on health care–more than half a trillion dollars a year–is spent on costs associated with “overuse, underuse, misuse, duplication, system failures, unnecessary repetition, poor communication and inefficiency.”

MedVoy was designed to address precisely these issues with transparency and collaboration.  By improving the referral workflow, doctors have immediate access to patient records – eliminating the duplication of procedures, improving efficiency and improving the continuum of care.


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MedVoy Launch Video at Health2.0

See MedVoy’s recent launch of their referral management software at the Health 2.0 Conference.  The Health 2.0 Conference selected MedVoy RajJoseph-210x145because of how it is transforming the current referral paradigm from an onerous paper shuffling process to an interactive patient portal that can integrate with existing EHR systems and that facilities continuum of care. 


Watch the video of the launch at the Health 2.0 Conference!

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Why you Need a Referral Management System with your EHR

medical-advice-lApproximately 60 percent of ambulatory providers are unsatisfied with their electronic health records (EHR), according to a new IDC Health Insights report.  The key complaints are usability and workflow; the paramount concern being lost productivity – 85 percent surveyed said that they were spending more time on documentation and 66 percent cited that they were seeing fewer patients.

Using a referral system, such as MedVoy can integrate with your existing EHR to help fill these gaps

Enhances Provider Communication

Healthcare relies on effective communication amongst the providers, specialist and staff.  MedVoy enables the ability to track and manage referrals – even across disparate EHRs and patient management systems.  A specialist can understand their cases before they see the patients – allowing them to use their limited patient time most efficiently.

Improved Documentation

MedVoy’s secure, HIPPA compliant platform has a very lightweight workflow and then uses push/pulls to other EHRs to allow access to all documentation in one place and to help avoid the duplication in procedures – eliminating the onerous data entry and documentation concerns.

Feedback Loops Aids with Continuum of Care

A current constraint with referrals is that they often fall into a “black hole”, where the referring providers do not know what happened with the patient.  Using MedVoy, the referring providers can easily look at the referral status, follow up notes, appointments and ongoing patient care.


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MedVoy 2.0 Limited Launch!

MedVoy 2.0 is now available for select group of providers for a limited launch!  MedVoy has been redesigned as a simple, secure healthcare referral management platform that enables healthcare entities to generate referrals, to track, to manage and to promote continuum of care.
In the current referral paradigm, 70 percent of referrals go unscheduled and 25 percent of scheduled appointments are missed.  MedVoy flips this dynamics and stops the endless paper shuffling – putting providers in control of their referrals.
Here is a sneak preview of some new features for MedVoy
•    Tracks and manages the referral workflow
•    Provides a lightweight HIPAA-compliant user portal
•    Garner Business Intelligence (BI) insights using our BI reporting platformfree
•    Schedule appointments immediately online
Sign up today to get started!

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Health 2.0 Conference Trends

Health 2.0 Conference Trends

Last week, MedVoy was one of a handful of companies selected to launch at the Health 2.0 Conference in the Silicon Valley.  The Health 2.0 Conference focuses on showcasing cutting-edge innovation that’s transforming health and health care, which is why MedVoy referral management platform was selected – as it transforms the referral process from being an onerous paper shuffling process to an interactive patient portal that can integrate with existing EHR systems.

Some emerging trends from the Health 2.0 Conference:

Technology empowers patients

Using patient self assessment tools, consumer can now utilize technology to take health care into their own hands, such Smartphone apps and devices to track such things as, exercise levels, monitor blood samples, medication adherence, biometric devices, and yes, even breathing.  These types of transformative technology can be utilized to bring about long term behavior changes to improve overall health

Healthcare Reform Guidelines

The Affordable Care Act has some crucial stipulations, such as the transformation to Electronic Health Records (EHR) and the convoluted “meaningful use guidelines.”  MedVoy helps with meaningful use by offering a lightweight patient portal that is using with the existing EHR.  Another topic was the paradigm shift from the existing reactionary patient-doctor model to a proactive model with improvements to preventive care and early detection of health problems which is helping to drive a cornucopia of consumer devices.

Big Data is bigger than ever!

Big Data continues to dominate the discussions at the conference, with the increased use of technology, consumer devices, EHR, biometrics, human genome mapping, information exchanges, pricing transparency, etc, – there is now, more than ever data that ever which is an exciting time for data scientists and analysts.  The key will be to integrate the data and leverage the right tools in order to bring about the transformative change that is possible with this data and to improve long term healthcare outcomes.   Talk to one of our experts today if you need help with making sense of your big data.

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SURGICAL HOTELS: An Emerging Opportunity

With more and more patients seeking care away from home, there is an opportunity for the hotel and hospitality industry to offer customized services to patients recovering from surgery and treatments and their companions. Neither a hospital nor a hotel, a surgical hotel is a place designed to provide a level of care below that required in a hospital, but yet accommodates the healing needs of patients in a comfortable environment.

So, what does a surgical hotel offer?

How does a hotel providing services to a postoperative patients and their companions provide value and differentiate themselves?

A surgical hotel, part hospital-part hotel, would offer the following:

1. location convenient to healthcare facilities
2. transportation to facilities/airport/other
3. availability of emergency medical care
4. amenities
5. sensitivity to the needs of specific postop patients; connected rooms.
6. things to do for companions
7. information and communication technology links with providers
8. alternative/complementary services for postop patient
9. security
10. privacy/confidentiality in check in and exits
11. disability accommodations in architecture, transportation vehicles
12. medical concierge
13. accommodate in-room stay by nurse or companion
14. availability of equipment to take vital signs by medical professional
15. availability of wound management supplies
16. online medical education and postop care resources
17. nutrition counselor, special dietary restrictions
18. evacuation preferences
19. brand awareness and snob appeal
20. new design for bedding and furniture?
21. allergy free environment
22. medication reminder system (part of automatic wake-up call system?)
23. mini-kitchen facilities
24. real time patient feedback and request system
25. panic button
26. prevention of nosocomial (need a new word for hotel acquired) infections
27. modified housekeeping schedule
28. separate parking a minimal distance to room
29. wheelchair management
30. quiet
31. bathroom amenities (antibacterial soap, hand lotion, etc)
32. antibacterial surfaces on furniture
33. billing and collecting interface with medical insurance ?
34. disposable cell phones for companions
35. pet accommodations?

The global medical travel industry in rapidly growing and expected to reach $1B by 2012. Developers and the hospitality industry have an opportunity to participate and profit by offering differentiated, value added services to patients and their family members and companions that accompany them for care away from home.

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Enrollment in High Deductible Health Plans Increased in 2010

According to the survey from Benefit Research Institute, the 2010 EBRI/MGA Consumer Engagement in Health Care Survey showed that enrollments in high deductible health plans increased in 2010 – from 13% in 2009 to 14% in 2010.

Large deductibles mean that patient will pay out-of-pocket for many of their medical expensive. As more and more Americans are tightening their belts, they will be looking elsewhere to lower their medical cost. This will raise demand for diagnostic tests (colonoscopies, endoscopies, CT scans, MRI), overall health screenings (Executive Wellness Exams) as well as other procedures, such as orthopedics, ophthalmology and others. Global healthcare can help to fill in the gaps to provide solutions to help families struggling with rising healthcare costs.

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Has Medical Tourism Gone Mainstream?

A new reality show entitled The Health and Wellness Travel Show takes men around the world to explore alternative treatments in a variety of exotic locations. The show will take a look at a variety of ancient and modern treatments from a variety of practitioners ranging from traditional doctors to shamans. This premise has been given the Hollywood spin and dramatized for television since medical tourism connects patients to accredited and highly-trained medical doctors. However, the fact that this show even exists makes the case that global healthcare has become mainstream and the concept of leaving home for a cure is becoming commonplace.

What do you think?

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American Culture in Global Healthcare

American Culture in Global Healthcare

Global medical tourism exists because medicine transcends borders and doctors around the world genuinely care about patients. Apart from medicine, Americans have some unique commonalities that MedVoy’s providers and successful overseas healthcare providers already understand. As a reminder, here are some uniquely American cultural differences that are important to recognize:

English is our Only Language
Unlike other countries, Americans generally do not learn another language as part of their primary education. Since we only speak English, Americans are hesitant to speak other languages and tend to prefer to travel to countries where the language barrier is not an issue. While this trend is shifting, if you want to attract Americans, there needs to be an English speaking staff.

Privacy Please
It’s a fact – Americans like their personal space. This is noticeable in any restaurant where solo diners sit alone at a table for two rather than at a communal table with strangers. Our puritanical roots have also instilled a deep sense of modesty, especially when dealing with medical issues. The bottom line is understanding the need for personal space when considering your US guest. We prefer single hospital rooms and private waiting rooms, ideally with an international department allocated just for us.

Aesthetics Count
USA is a young country and as such there is a perception that new is better. It’s true that you cannot judge a book by its cover and that décor has nothing to do with medical outcomes. However, never underestimate your first impression. If Americans are heading overseas for medical care, we want to go to a modern facility – your photos and your facilities need to reflect this.

This list is certainly not exhaustive, what are others that should be listed?

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