Tag Archives: medical tourism certification

Best Medical Tourism Company

How do I find a best medical tourism company? How do I know if the company I work with is a trust worthy medical tourism company? This is one of the common questions that goes in patient’s mind. Here are some of the questions that you can ask yourself to judge:

  • Did you get a valid timely response for the inquiry submitted?
  • Did the case manager help with all your questions and logistics without doing a sales pitch?
  • Did you make the decision by yourself without any bias from the medical tourism company?
  • Did you verify if the company is properly incorporated and have a good standing?
  • Did you verify if they have no complaints using Better Business Bureau?
  • Did any third party non profit or certification parties verify their internal process?

If all the answers to the above questions are a big “YES”, then yes – you have a winner! The above questions are just a subset of questions that you could ask to judge a medical tourism company. Please treat this as just a guideline.

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MedVoy receives Medical Tourism Association Certification

MedVoy is one of  the first medical tourism facilitators/medical travel facilitators to be certified by the Medical Tourism Association’s, Medical Tourism Facilitator Certification /Medical Travel Facilitator Certification.  

Medical Tourism Facilitators are organizations that are involved in the coordination of patient care for patients traveling from one country to another.  The certification process is a detailed process of evaluation which may take up to 120 days to complete. The standards have been developed by healthcare leaders from around the world in an effort to create best practices in the medical tourism industry.  The key to the MTA’s program is transparency in the services being offered to international patients.

MedVoy is proud to receive the MTA certification and this certification has not only enabled us to put the right processes and procedures in place but also provided an opportunity to demonstrate our commitment towards patient safety and positive outcomes. 

Patients all over the world must take the time to understand whom they are working with to avoid any surprises.

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Medical Tourism Terms

For the average patient seeking care, there is a confusing array of terms describing who participates in the healthcare referral process. Here are some terms and what they mean.

Medical tourism: Seeking care away from home, either in the same country (like across several state borders in the US and sometimes called domestic) , outside the home country (leaving the US to go to Mexico) or to a home country (coming from the Caribbean to get care in Florida). Many industry participants are trying to get away from the term “medical tourism” since it tends to minimize the serious medical issues and risks associated with getting care away from your home location or region. Evolving terms are global or international healthcare referrals or sourcing, global care or transnational care referral. Also, how does traveling a few miles from your home, even if it means crossing a state border or a country border (Canada or Mexico) for care differ from domestic medical tourism? This lack of specificity contributes to the confusion about how many people actually seek care in different regions and that leads to inflated numbers of “medical tourists”

Facilitators: Facilitators are those individuals or companies that help patients identify providers and make travel or care arrangements for a fee. They do not actually provide care. Facilitators can be country specific, regional or global and sometimes promote themselves as exclusive (the only company that represents care providers in a given country to inbound potential patients) or non-exclusive (multiple people or companies that can source providers in a given country).

Transnational providers: These are, usually, large domestic providers with brand recognition, like the Cleveland Clinic , Johns Hopkins and Harvard, that have affiliation arrangements with hospitals outside of the US, for example, Panama,Dubai or Abu Dhabi.

BOTTOM LINE: If you decide to seek care away from home, do your homework and understand the role of the different members of the chain of care.

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